客戶服務(wù)英語面試
Brian was interviewing for a customer service position, and emphasized his versatility, fast response time, and energetic problem-solving abilities. He answered in this manner. "I've spent 10 years in customer service. People want solutions, and they want them quickly. I'm known as a guy who gets things done. One of our dealers had a customer interested in a luxury used sports car that needed a particular part. He'd had no luck through his usual channels and asked me for help. I made a few calls and the part was on its way to him from across the country in two hours. The sale went through. I'm really energized by solving problems for people."
布萊恩曾面試一份客戶服務(wù)的職務(wù)，想要強(qiáng)調(diào)他的變通、快速反應(yīng)和解決問題的'能力。他是這么回答的：“我曾從事了十年的客戶服務(wù)工作。人們需要解決問題，并且希望快速的解決。我是一個(gè)能解決問題的人。我們曾有一位顧客對一輛需要特殊部件的豪華運(yùn)動(dòng)型轎車感興趣。不幸的是通過他的正常渠道不能解決這個(gè)問題，所以他向我求助。我打了幾個(gè)電話然后這個(gè)部件在兩小時(shí)內(nèi)就從全國各地上路了。銷售進(jìn)行得很順利。我在為人們解決問題方面是很有辦法的。”
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